PLANET IX
Privacy Policy
Last updated December 15, 2021
Nibiru Software AB (“Planet IX”) holds a registered office address at Nibiru Software AB, Strandvägen 1, 114 51 Stcokholm, Sweden. Planet IX (”us”, ”we”, or ”our”) operates the www.planetix.com website (the ”Service”).
1. INTRODUCTION
In the framework of its business operations, Planet IX processes personal data relating to its customers as well as other business contacts. We always take care to process personal data in a responsible and correct manner in accordance with applicable laws and regulations, such as the EU General Data Protection Regulation (GDPR).
2. FOR WHAT CUSTOMER CONTACTS DO WE PROCESS PERSONAL DATA?
We process personal data in relation to our Users, meaning you are a registered User whether it is in your capacity as a private individual or a legal person.
3. OUR PROCESSING OF YOUR PERSONAL DATA
3.1 Which personal data do we process about you?
We may process the following personal data about you as a User:
- Name
- Username
- Gender
- Country
- Date of birth
3.2 Why and on what legal basis do we process your personal data?
For marketing and campaigns
We process your name and contact information for the purpose of contacting you and offering and marketing our goods and services to you using various methods of direct marketing by e-mail, including newsletters, invitations to events and offers. We send marketing mailings to Members that have an existing customer relationship with Planet IX.
The legal basis for processing your personal data in this case is a legitimate interest, meaning that processing is necessary for our legitimate interest in being able to market products and services to you. Our interest in processing your personal data for this purpose takes precedence over your potential interest in protecting your privacy on the basis of the potential benefits that marketing offers for our Users. If you have nonetheless declined marketing from us, we will obviously not send any marketing to you.
To be able to conduct User events
We process your name and contact information and other requirements that you submitted to us when registering with the aim of being able to conduct various User events, such as meetings, training courses, webinars, dinners, and similar activities. The legal basis for processing in this case is a legitimate interest, meaning that processing is necessary for our legitimate interest in being able to conduct events with you as a participant. Our interest in processing your personal data for this purpose takes precedence over your potential interest in protecting your privacy on the basis of the potential benefits that events offer for our Users. If you have nonetheless declined marketing from us, we will obviously not send any marketing to you.
To administer the contact form on www.planetix.com
We process your name and contact information with the aim of being able to manage inquiries that are submitted using the contact form on Planet IX’s website and to be able to follow up on inquiries over time. The legal basis for processing in this case is a legitimate interest, meaning that processing is necessary for our legitimate interest in being able to administer or follow up on inquiries from our Users regarding the performance of services offered by Planet IX.
For the management of customer relationships and managing orders etc.
We process your name, contact information and information on your orders and agreements with us for the purpose of managing your orders of services.
To the extent that e-mail correspondence contains personal data, we process this data to maintain or establish business relationships and to enable internal and external communication.
The legal basis for processing your personal data in this case is to enable the agreement with you to be entered into and fulfilled as well as a legitimate interest, meaning that processing is necessary for our legitimate interest in being able to manage an existing business relationship with you.
For managing claims
We process your name, contact information and information on your orders and agreements with us for the purpose of managing any request to exercise your consumer rights, when applicable. The legal basis for processing in this case is that it is necessary to enable us to fulfill our agreement and to complete our legal obligations in accordance with applicable consumer legislation.
For accounting purposes
For accounting purposes, we process details about the transaction that has occurred between Planet IX and you. For this reason, we will process the personal data that needs to be included in invoices and other accounting documentation. The legal basis for processing in this case is that it is necessary to complete Planet IX’s legal obligation.
4. TO WHOM DO WE FORWARD PERSONAL DATA AND WHERE DO WE PROCESS PERSONAL DATA GEOGRAPHICALLY?
We may give out your personal data if the need arises in conjunction with one of the following situations:
a) We may disclose your personal data to subsidiaries and affiliates. Your personal data may also be disclosed to and processed by third parties, including but not limited to cooperative partners and service providers who process personal data on our behalf (“Processors”). We have contracts with our Processors that ensure that they process your personal data in accordance with this Information and our instructions.
b) We may also share your personal data with third parties to permit a merger, an acquisition or a sale of all or part of Planet IX’s assets.
In general, Planet IX and our cooperative partners and service providers process your personal data within the EU and EEA. If personal data is processed outside the EU and EEA, Planet IX will take measures to ensure that the data remains equally secure and also take the measures required to legally transfer personal data to countries outside the EU and EEA.
5. HOW LONG DO WE PROCESS YOUR PERSONAL DATA FOR DIFFERENT PURPOSES?
Planet IX will not keep your personal data for longer than necessary, taking into account the purpose for which they were collected. Therefore, we regularly delete personal data that is no longer needed.
Personal data processed by Planet IX to ensure that we can offer our services to our Users, or that we process to manage customer relationships and sales, is processed as long as you or the company for which you are a contact person is a User of Planet IX.
Some personal data ceases to be necessary for Planet IX during the ongoing customer relationship and some in direct connection with the customer relationship ending, while Planet IX may need to store other information for a shorter or longer time period if required in order to fulfill legal or tax requirements, official decisions, accounting requirements, etc.
The time period for which we process your personal data for marketing purposes depends on whether you have given your consent for processing or if such processing is carried out on the basis of a legitimate interest. If you have consented to receive direct marketing and newsletters from us, we will process your personal data until you withdraw the consent you have given or otherwise ask us to stop contacting you for this purpose.
6. LOG DATA
We collect information that your browser sends whenever you visit our Service (”Log Data”). This Log Data may include information such as your computer’s Internet Protocol (”IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
7. COOKIES
Our website uses cookies. A cookie is a text file that is sent when you visit a website and is stored on the hard drive of the user of the website. If the relevant server of our website is called again by the user of the website the browser of the user of the website sends back the previously received cookie back to the server. The server can then evaluate the information obtained by this procedure in various ways. Cookies can, for example, control advertising inserts or facilitate navigation on a website.
7.1 WHAT COOKIES WILL BE USED ON THE SITE?
The site uses cookies (small files placed on the site user’s hard drive) to distinguish you from other users of the site. This helps us provide you with a high-quality experience as you browse the site and also lets us improve the site. We use cookies to analyze the information flow; customize the services, content and advertising; measuring campaign effectiveness; and promote trust and security. We offer certain services that are only available through the use of cookies. In general, there are the following categories of cookies:
a) Strictly necessary cookies
Some cookies are fundamental to the operation of the website. For example, some cookies allow us to identify registered users and make sure they can access the site. If a registered user chooses to disable these cookies, the user may not be able to access all content on the site.
b) Performance cookies
Other cookies can be used to analyze how users use the site and to monitor the performance of the site. This allows us to provide a high-quality experience by adapting the offer and quickly identifying and correcting any problems that arise. For example, performance cookies can be used to keep track of which pages are most popular and to determine why some pages receive error messages.
c) Functionality cookies
Functionality cookies are used to let us remember the Users’ preferences and tailor the website / app to provide enhanced features.
d) Targeted cookies
We may use cookies to serve User advertisements that promote Planet IX’s products that are relevant to them and their interests. Please note that we do not allow third parties to advertise their own products and services on our website.
e) Google Analytics
We use Google Analytics to understand how visitors use our websites and apps. This means that when you visit our site or use one of our mobile applications, your browser automatically sends certain information to Google. This includes, for example, the URL of the page you are visiting and your IP address. You can find details on how Google technology collects and processes data by following this link https://www.google.com/policies/privacy/partners/. If you do not want Google Analytics to be used in your browser, you can install the Google Analytics Browser Extension. Users are always free to reject cookies if their browser allows, although doing so may interfere with their use of the site. Please see detailed information on how to disable cookies here ( http://www.allaboutcookies.org/manage-cookies/ ).
8. CHILDREN’S PRIVACY
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your Child has provided us with personal Information, please contact us. If we discover that a Child under 18 has provided us with personal Information, we will delete such information from our servers immediately.
9. YOUR RIGHTS
When we process your personal data, you have certain legal rights. Note that the exercise of these rights is subject to certain requirements and conditions such as, but not limited to, those specified in the General Data Protection Regulation (GDPR).
9.1 Your right to information and access
You are entitled, without cost, to request in writing information about the personal data we process in relation to you. If your request is unfounded or excessive, we may either reject your request, or charge a fee that covers the administrative costs arising for us from your request.
9.2 Your right to rectification and erasure
If your personal data is inaccurate or incomplete, you have the right to request that we rectify or supplement such personal data.
You have the right to request erasure of your personal data in certain circumstances that are described in the GDPR or other applicable legislation. Provided that your request falls within one of these circumstances, we will erase your data.
9.3 Your right to request restrictions
Under certain circumstances as specified in the GDPR or in other applicable legislation, you have the right to request restriction of processing. Where you have this right, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest.
9.4 Your right to data portability
You have the right in a structured, commonly used and machine-readable format to receive the personal data about you that you have provided and have the right to transmit this data to another controller when such a transfer is technically possible.
9.5 Your right to object to direct marketing
You can object at any time to your personal data being processed for direct marketing. If you do not want us to process your personal data for this purpose, we ask that you inform us using the contact information presented below, see Section 10. We will then stop processing your personal data for this purpose and remove the data, provided that we do not need to process the data for any other purpose according to this information.
9.6 Your right to withdraw your consent
If we process your personal data based on your consent, you may at any time, fully or partially, withdraw your consent by contacting us, see our contact information in Section 10. If you withdraw your consent, we ask you to note that this does not affect the legality of the processing that took place earlier on the basis of the consent before it was withdrawn. Planet IX may also have another legal basis for processing your personal data and we may therefore be entitled to continue processing your personal data.
9.7 Your right to lodge a complaint
If you are dissatisfied with how we have processed your personal data, we ask that you contact us, see our contact details in Section 10.
Subject to the GDPR, you also have the right to submit a complaint about how we process your personal data to the Swedish Authority for Privacy Protection (IMY). For more information, visithttps://www.imy.se/privatperson/utfora-arenden/lamna-ett-klagomal/
10. CONTACT
You can contact us in the following ways:
| Address: |
Nibiru Software AB Strandvägen 1 114 51 Stockholm Sweden |
or via the contact form at www.planetix.com
11. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.